Office 365 is blocking inmotion email

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  • updated
  • Answered

Here is the error message we get when using the inMotion email forwarder with Microsoft Outlook live.  The main reason I use inmotion is for email forwarding.  How can we correct this?

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This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

host outlook-com.olc.protection.outlook.com [104.47.17.161]
SMTP error from remote mail server after pipelined end of data:
550 5.7.1 Unfortunately, messages from [0.0.0.0] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [VI1EUR05FT064.eop-eur05.prod.protection.outlook.com]
Reporting-MTA: dns; se2-iad1.servconfig.com

Action: failed
Final-Recipient: rfc822;
Status: 5.0.0
Remote-MTA: dns; outlook-com.olc.protection.outlook.com
Diagnostic-Code: smtp; 550 5.7.1 Unfortunately, messages from [0.0.0.0] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [VI1EUR05FT064.eop-eur05.prod.protection.outlook.com]

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JT S.
  • Answered

Thanks for contacting us. You'll need to contact Live Support directly to further investigate your DNS settings and IP reputation.