Emails getting bounced

Avatar
  • updated
  • Answered

Hi, 

When we are sending an email from our [email protected] email id, the mail is getting bounced back. Please find the below screenshot

Pinned replies
Avatar
Alyssa K
  • Answer
  • Answered

Hello, 

Thank you for your question regarding email bouncebacks. Based on the information provided, it appears that the issue is that the destination server has blocked reception of the email from your address. It is possible that the destination server has a strict security policy and blocked all emails from a range of IP addresses, including yours. I recommend emailing this user from another domain name and having them add your original email address to their allowed senders list. 

Best Regards, 

Alyssa K.

Avatar
Alyssa K
  • Answer
  • Answered

Hello, 

Thank you for your question regarding email bouncebacks. Based on the information provided, it appears that the issue is that the destination server has blocked reception of the email from your address. It is possible that the destination server has a strict security policy and blocked all emails from a range of IP addresses, including yours. I recommend emailing this user from another domain name and having them add your original email address to their allowed senders list. 

Best Regards, 

Alyssa K.