Unable to login to admin on opencart

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I am unable to login to my website on opencart 3xxx. It refuses to acknowledge my email address.

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anonymous
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Hello, 

Thank you for your question regarding OpenCart. Unfortunately, without more information, it is difficult for me to pinpoint the exact issue here. I recommend double-checking the email address as it was entered to ensure that it matches the email address on file for the account. Is the site otherwise functioning normally, or are there any error messages displayed? Please let us know how we can assist further and we will be happy to help. 

Best Regards, 

Alyssa K. 

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anonymous
  • Answer
  • Answered

Hello, 

Thank you for your question regarding OpenCart. Unfortunately, without more information, it is difficult for me to pinpoint the exact issue here. I recommend double-checking the email address as it was entered to ensure that it matches the email address on file for the account. Is the site otherwise functioning normally, or are there any error messages displayed? Please let us know how we can assist further and we will be happy to help. 

Best Regards, 

Alyssa K.