Power Plan Hosting

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Anyone has those issues? As company owner paid for a hosting power plan, you cannot create a developer or other employee user. You must share your user, password and payment info to others.  We also host with cheaper shared plan @ greengeeks and we can have administration and tech with separated accounts. The inmotion support team first said its not possible, you have only one user.

Question is......

Its inmotion rules or lack or support to create another user ?

Also, I notice difference about the power plan advertise .

Addon Domains 1 / 5 (20%), advertise as 50 (website supported)

Subdomains 2 / 100 (2%), advertise as 200

I'm new hosting here, but I'm considering cancel the plan. 

Advices ?

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Alyssa K
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Hello Andre C, 

Thank you for your questions regarding account access. Unfortunately, due to the limitations of cPanel, only one cPanel user can be created per cPanel account. However, you can set up multiple email addresses for multiple users, and if you built your site using WordPress, you can create WordPress administrator accounts for anyone that needs access to the site back end.  Regarding addon domains, you can have more sites than addon domains by using subdomains or by installing sites within subfolders. I do hope this helps clarify matters, please let us know if you have any further questions! 

Best Regards, 

Alyssa K.

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Alyssa K
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  • Answered

Hello Andre C, 

Thank you for your questions regarding account access. Unfortunately, due to the limitations of cPanel, only one cPanel user can be created per cPanel account. However, you can set up multiple email addresses for multiple users, and if you built your site using WordPress, you can create WordPress administrator accounts for anyone that needs access to the site back end.  Regarding addon domains, you can have more sites than addon domains by using subdomains or by installing sites within subfolders. I do hope this helps clarify matters, please let us know if you have any further questions! 

Best Regards, 

Alyssa K.