Tthe remote site window is a / not the public_html directory that the doc shows. What do I need to change?

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I've installed FileZilla and used it to connect to my directories on the InMotion server. I've logged in successfuly but all I see in the remote site window is a / not the public_html directory that the doc shows. What do I need to change?

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anonymous
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Hi barthelemy47, 

Thank you so much for your question concerning your connection to FileZilla. Check the FTP account in cPanel and note the base folder for the account. It may be assigned to a subfolder and not the public_html folder. If you need additional assistance, reach out to our Support Department as they will be able to help troubleshoot your issue quickly. 

Kind regards,

Stormy