How long to restore site

Avatar
  • updated
  • Answered

I just recently discovered my site was down because the credit card had expired.  I paid it over the weekend.  How long will it be until it's back up?

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Thanks for getting in touch with us!

Usually, if the site files are still in the system, they will be restored as shortly after the payment has been processed. Since you already paid this weekend, I'd suggest checking in directly with our 24/7 Technical Support team to find out what is going on. 

Avatar
anonymous
  • Answer
  • Answered

Thanks for getting in touch with us!

Usually, if the site files are still in the system, they will be restored as shortly after the payment has been processed. Since you already paid this weekend, I'd suggest checking in directly with our 24/7 Technical Support team to find out what is going on.