IMAP SET UP PROBLEMS

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my laptop has not been able to receive any emails since Friday. My iPad & iPhone do. I was trying to set up the IMAP account and i keep getting an error message "unable to verify"???

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IMH Support Agent 2
  • Answered

Hello Joshua,

Sorry for the issues with your IMAP setup. Typically, if it's unable to verify, then there is a problem with your email credentials used for authenticating the account. If you want to have this issue reviewed privately, then please contact our live technical support team via email/phone/chat.  We would need specific account information in order to investigate the issue. 


If you have any further questions or comments, please let us know.


Kindest regards,

Arnel C.