Unable to Access CPanel

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  • updated
  • Answered

I'm unable to access CPanel from my laptop via my router but I can access CPanel from my phone using the cellular connection. I am also unable to get email to sync in Outlook. What may be causing this issue?

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JT S.
  • Answered

Hello and sorry about your issue. Your computer or router firewall may be blocking port 2083. Or your server is blocking your local network IP. I recommend you contact Live Support with a tracert and account verification for further assistance.