Getting 500 errors, making site unusable

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Came on suddenly, I thought I had done something to my main web site (so I reinstalled the software I was using), but now I'm getting them on an old phpBB forum that isn't being used and to which I have made no changes.  (https://www.alligatorunderground.com/oldBA).

WTF is going on?  There are no errors except these entries in the suexec error log:  [2020-08-04 08:54:32]: uid: (2434/alliga10) gid: (2443/alliga10) cmd: redirect.cgi

I'm not a smart man.  Please help me.

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Alyssa K
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Hello Cosmo, 

Thank you for your question regarding 500 errors. Based on the error log provided, it appears to be a file ownership issue. For direct assistance with this issue, I recommend contacting our Technical Support team:

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/

Best Regards, 
Alyssa K. 

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Alyssa K
  • Answer
  • Answered

Hello Cosmo, 

Thank you for your question regarding 500 errors. Based on the error log provided, it appears to be a file ownership issue. For direct assistance with this issue, I recommend contacting our Technical Support team:

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/

Best Regards, 
Alyssa K.