i am getting username and password incorrect on our emails

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Username and password incorrect keeps popping up on the our systems

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Alyssa K
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Hello info_tech, 

Thank you for your question regarding passwords. Unfortunately, without more information, it is difficult for me to assist with this issue. I recommend double-checking to ensure that caps lock is not on and that the password is being entered correctly. If the issues persists, you will likely need to reset the email password:

https://www.inmotionhosting.com/support/email/change-your-email-password/

Best Regards, 

Alyssa K. 

Avatar
Alyssa K
  • Answer
  • Answered

Hello info_tech, 

Thank you for your question regarding passwords. Unfortunately, without more information, it is difficult for me to assist with this issue. I recommend double-checking to ensure that caps lock is not on and that the password is being entered correctly. If the issues persists, you will likely need to reset the email password:

https://www.inmotionhosting.com/support/email/change-your-email-password/

Best Regards, 

Alyssa K.