I'm trying to switch from Roundcube to G Suite. For the log in they will accept my email but not my password. Someone else set this up for us so I'm not sure if there is another email for this situation. Please help if possible!

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Arnel C
  • Answered

Hello Sr. Mary Thomas Stewart,


Sorry for the login issues to GSuite.  We cannot see the passwords for any account.  I would recommend that you speak with the administrator in charge of the GSuite account.  They will be able to reset the password for you. We do not have access to the Google accounts, so you will need to contact the person of the Google account under which the GSuite account was created if there is no direct administrator who has been delegated that responsibility.

If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.