how to cancel auto delete after 30 days

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My iphone (Imap account) and the roundcube account keep deleting my emails after 30 days. How do i change this . On my Laptop the account is set up as POP and this does not delete emails after 30 days. This started happening recently on the XR

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Alyssa K
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Hello SPrakash, 

Thank you for your question regarding email auto-deleting. There is likely a setting in your iPhone that is causing this. I recommend reviewing the settings for any option to remove the auto-delete feature. If possible, you may want to contact Apple Support for direct assistance. 

Best Regards, 

Alyssa K. 

Avatar
Alyssa K
  • Answer
  • Answered

Hello SPrakash, 

Thank you for your question regarding email auto-deleting. There is likely a setting in your iPhone that is causing this. I recommend reviewing the settings for any option to remove the auto-delete feature. If possible, you may want to contact Apple Support for direct assistance. 

Best Regards, 

Alyssa K.