how do i get a malware scan ran on your account

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I have had to remove my WordPress site completely from softaculous. The site being old and had been hacked I had no issues deleting everything.

Yet support recommended I run a malware scan on my account... how do I do this?

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anonymous
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You can request a basic scan to look for actively running malicious files by getting in touch with our 24/7 Technical Support team-- just request one in a call, chat, or ticket. You would need to request a more in-depth scan from a security professional or security company. We usually recommend our partnered company, Sucuri, but any security developer should be able to perform a scan. 

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anonymous
  • Answer
  • Answered

You can request a basic scan to look for actively running malicious files by getting in touch with our 24/7 Technical Support team-- just request one in a call, chat, or ticket. You would need to request a more in-depth scan from a security professional or security company. We usually recommend our partnered company, Sucuri, but any security developer should be able to perform a scan.