Why are my media uploads taking forever to process?

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Lately, when I upload images into my site's media library, those uploads are taking forever to process and, subsequently, become available to me. Can this be fixed at MY end or is this an InMotion issue?

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Alyssa K
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Hello Pixelologist, 

Thank you for your question. Unfortunately, without more information, it is difficult for me to provide specific advice. It is possible that there are network connectivity issues between you and the server. I recommend contacting our Technical Support team for direct assistance to see if this is a server-side issue. You can reach them by calling 888.321.HOST(4678). 

Best Regards, 

Alyssa K. 

Avatar
Alyssa K
  • Answer
  • Answered

Hello Pixelologist, 

Thank you for your question. Unfortunately, without more information, it is difficult for me to provide specific advice. It is possible that there are network connectivity issues between you and the server. I recommend contacting our Technical Support team for direct assistance to see if this is a server-side issue. You can reach them by calling 888.321.HOST(4678). 

Best Regards, 

Alyssa K.