update my cms i have failed

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i have tried all steps but i failed to get my cms updated from 2.x to 3.x joomla
Hello Kiyagamm, Sorry for the problems with the update to your CMS. You may want to reference this guide for assistance with the update. If you continue to have problems with the update, I recommend that you look at the Joomla Support community for further assistance. Kindest regards, Arnel C.