Logging into SpamExperts for 1st time

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When trying to Log into SpamExperts for 1st time, I klicked on the Retrieve log-in link button of http://se.servconfig.com, entered my domain, Click on the Submit button, checked my info@ email account (which I already have) for an email entitled "Temporary link to change your password" but could not find. Please advice.
M. Osman
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Arn

Hello M. Osman,

Apologies for the problem with logging into SpamExperts for the first time. I double-checked the account and the info@ user is definitely added to the system. Make sure to look at your email accounts using webmail. The email with the link was definitely sent at least twice. You can access your email accounts via cPanel using the webmail link there. If you continue to have problems with the SpamExperts login, please contact our live technical support team. They can reset it manually if needed.

If you have any further questions, please let us know.

Kindest regards,

Arnel C.