Cannot Receive Email

Avatar
  • updated
  • Answered

CAN NOT RECEIVE MAIL FROM OUTSIDE BUT NO PROBLEM SENDING EMAIL

[Could not connect: Could not receive data: Operation timed out.]

Avatar
IMH Support Agent 2
  • Answered

Hello,


Sorry for the issues with receiving email.  Generally, this can be the result of incorrect mail server settings or possibly a problem with the email software that you're using.  Check this article on how to troubleshoot problems receiving email.  If you continue to have problems, then please contact our live technical support team.  They will have the access to check the mail server logs and make any necessary changes.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.