How can I accomplish an internal migration?

Avatar
  • Answered
I have a website that is hosted by an InMotion reseller; I have since acquired my own hosting account with InMotion and would like for my website to be hosted with the very same, on my account of course. I previously requested a website transfer request which was canceled because this is an "internal migration." Can you advise?
Avatar
KyleM
Hello,

Thanks for contacting us about getting an internal migration done. Internal migrations would be handled by technical support, All you need to do is give them a call, chat, or email with the account you want to be moved and where you would like it moved to and verification information for both accounts and they will get that taken care of for you. Alternatively, you can run a full cPanel backup inside the reseller account and upload the backup to your new plan and tech support can restore that backup for you. I have included a guide on making a full cPanel backup below.

https://www.inmotionhosting.com/support/edu/cpanel/cpanel-file-manager/complete-cpanel-backup