Submitted a ticket to design team for website changes

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How do I check the status of a ticket number that I submitted 6 days ago? The ticket was submitted to [email protected] I have the ticket number.
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Scott
Hello, Thank you for your question on checking your ticket status for web design. We are not able to comment on any account specific issues in the public area. You will need to contact the Live Web Design Support team. Kindest Regards, Scott M