Setup default e-mail address

Avatar
  • updated
  • Answered
How can I setup a default e-mail address? I have a domain and an addon domain, say "domain1.com" and "domain2.com". Can I setup a default e-mail address for each of these domains? Say, default address for domain1.com is "[email protected]" and the default address for domain2.com is "[email protected]".

I would like any e-mail that arrives at @domain1.com be forwarded automatically to "[email protected]", and any e-mail that arrives at @domain2.com be forwarded automatically to "[email protected]"

Is this posible?
Pinned replies
Avatar
riddlemeright
  • Answer
Quote from JT S.

They may know something I don't about your setup. I recommend you contact Live Support again and link them to this thread. If there are further issues, let me know and I'll ask cPanel about the best course of action, unless you want to yourself.

This was from a Tier 2 rep previously-

Hello ,

Thank you for contacting support. I know how frustrating this can be to need to remove your forwarders and make a catch all for your domain email . I would be happy to look into this for you.

I was not able to set up a global filter to catch all email coming in for your domain @domain and forward it to the email [email protected], you will need a different domain email for the catch all , the filter will not let you filter then redirect to an email that has the same domain as the emails being forwarded , this filter should act before any forwarders actually go into play. Once you have a email address that is not your domain domain.com you ca set up the filter .

You would set the "To " field to domain.com and set the action to redirect to email , then add the email account you want the emails to be sent to . This can not be a email with the same domain domain.com. I do apologize , I am not able to remove all of your forwarders for you , that is out of scope for our support and there is no way to remove these except manually removing each one by one.

Please let us know if you have any further questions; we are more than happy to help.

Avatar
riddlemeright
Quote from JT S.

If this doesn't work for you, I'd recommend asking the cPanel forums for other ways to do this as they may have other options.

"If by clear you mean delete, then edit the /etc/valiases/domain.com file and just remove them from there."

Is this possible?

Avatar
riddlemeright
Quote from JT S.

If this doesn't work for you, I'd recommend asking the cPanel forums for other ways to do this as they may have other options.

Great suggestion.  Thank you.

Avatar
JT S.
Quote from riddlemeright

Not really an answer.  Using a workaround doesn't truly work because my 1000 previously imported forwarders cannot be removed without one by one removing.  I cannot remove them in mass or import blank forwards.  

If this doesn't work for you, I'd recommend asking the cPanel forums for other ways to do this as they may have other options.

Avatar
riddlemeright
Quote from JT S.

I'm glad you got an answer on this. Please let us know if there's anything more we can do to help.

Not really an answer.  Using a workaround doesn't truly work because my 1000 previously imported forwarders cannot be removed without one by one removing.  I cannot remove them in mass or import blank forwards.  

Avatar
JT S.
Quote from riddlemeright

This was from a Tier 2 rep previously-

Hello ,

Thank you for contacting support. I know how frustrating this can be to need to remove your forwarders and make a catch all for your domain email . I would be happy to look into this for you.

I was not able to set up a global filter to catch all email coming in for your domain @domain and forward it to the email [email protected], you will need a different domain email for the catch all , the filter will not let you filter then redirect to an email that has the same domain as the emails being forwarded , this filter should act before any forwarders actually go into play. Once you have a email address that is not your domain domain.com you ca set up the filter .

You would set the "To " field to domain.com and set the action to redirect to email , then add the email account you want the emails to be sent to . This can not be a email with the same domain domain.com. I do apologize , I am not able to remove all of your forwarders for you , that is out of scope for our support and there is no way to remove these except manually removing each one by one.

Please let us know if you have any further questions; we are more than happy to help.

I'm glad you got an answer on this. Please let us know if there's anything more we can do to help.

Avatar
riddlemeright
Quote from JT S.

They may know something I don't about your setup. I recommend you contact Live Support again and link them to this thread. If there are further issues, let me know and I'll ask cPanel about the best course of action, unless you want to yourself.

I am using a workaround to forward to a gmail account that then forwards back.  Not optimal...

Avatar
riddlemeright
  • Answer
Quote from JT S.

They may know something I don't about your setup. I recommend you contact Live Support again and link them to this thread. If there are further issues, let me know and I'll ask cPanel about the best course of action, unless you want to yourself.

This was from a Tier 2 rep previously-

Hello ,

Thank you for contacting support. I know how frustrating this can be to need to remove your forwarders and make a catch all for your domain email . I would be happy to look into this for you.

I was not able to set up a global filter to catch all email coming in for your domain @domain and forward it to the email [email protected], you will need a different domain email for the catch all , the filter will not let you filter then redirect to an email that has the same domain as the emails being forwarded , this filter should act before any forwarders actually go into play. Once you have a email address that is not your domain domain.com you ca set up the filter .

You would set the "To " field to domain.com and set the action to redirect to email , then add the email account you want the emails to be sent to . This can not be a email with the same domain domain.com. I do apologize , I am not able to remove all of your forwarders for you , that is out of scope for our support and there is no way to remove these except manually removing each one by one.

Please let us know if you have any further questions; we are more than happy to help.

Avatar
JT S.
Quote from riddlemeright

in previous communication with support it was stated that I need an additional domain for that. Maybe I misunderstood! I hope so. 

They may know something I don't about your setup. I recommend you contact Live Support again and link them to this thread. If there are further issues, let me know and I'll ask cPanel about the best course of action, unless you want to yourself.

Avatar
riddlemeright
Quote from JT S.

Can you share where you read it was impossible? In cPanel, Global Email Filters and Email Filters both have an option to specify the To: field to contain something.

in previous communication with support it was stated that I need an additional domain for that. Maybe I misunderstood! I hope so. 

Avatar
JT S.
Quote from riddlemeright

I was under the impression this is not possible with only one domain. Also, will this process before my forwards? Clearing them via import doesn’t seem possible. 

Can you share where you read it was impossible? In cPanel, Global Email Filters and Email Filters both have an option to specify the To: field to contain something.

Avatar
riddlemeright
Quote from JT S.

If I understand your question correctly, I'd recommend creating an cPanel email filter to redirect email with *@.domain.com to [this-email]. Doing this in cPanel processes the change before it reaches an email app.

I was under the impression this is not possible with only one domain. Also, will this process before my forwards? Clearing them via import doesn’t seem possible. 

Avatar
JT S.
Quote from riddlemeright

I see this thread from a few years ago.  I'm running into difficulty with this mode.  I have the need to setup a large number of email addresses that all forward to the same place.  I currently have 1000 email addresses.  I have forwarders setup on each account to all forward to the same address.  Unfortunately, this results in a delays to receive the forwarded email (5-7 minutes).  When I reached out to support previously, they said I'd need to setup a catchall but that is no longer possible.  

What are my options?  Waiting 5-7 minutes is sometimes problematic.  Please advise.  

If I understand your question correctly, I'd recommend creating an cPanel email filter to redirect email with *@.domain.com to [this-email]. Doing this in cPanel processes the change before it reaches an email app.

Avatar
riddlemeright
Quote from johnpaulb-imhs1
Hello aortizb, Thank you for your question about setting up a default email address. Default/Catch-all email addresses are set to :fail: on Shared servers by design, in order to prevent spammers from sending large amounts of unwanted mail to you. You can setup forwarders from multiple addresses to go to the same inbox. Catch-all addresses can be enabled on VPS, and Dedicated servers but we do not recommend it. Thank you, John-Paul

I see this thread from a few years ago.  I'm running into difficulty with this mode.  I have the need to setup a large number of email addresses that all forward to the same place.  I currently have 1000 email addresses.  I have forwarders setup on each account to all forward to the same address.  Unfortunately, this results in a delays to receive the forwarded email (5-7 minutes).  When I reached out to support previously, they said I'd need to setup a catchall but that is no longer possible.  

What are my options?  Waiting 5-7 minutes is sometimes problematic.  Please advise.  

Avatar
johnpaulb-imhs1
Hello aortizb, Thank you for your question about setting up a default email address. Default/Catch-all email addresses are set to :fail: on Shared servers by design, in order to prevent spammers from sending large amounts of unwanted mail to you. You can setup forwarders from multiple addresses to go to the same inbox. Catch-all addresses can be enabled on VPS, and Dedicated servers but we do not recommend it. Thank you, John-Paul