Slow response and time-out errors often

  • Answered
Hello,

Can you please let me know if anything can be done to improve the server stability or other issues I'm having? My server is often slow to load pages (tried several computers in different locations, and using different ISP's).

Server went down recently (I have not been monitoring this closely) - https://swiftdesign.co.nz/status/

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Pinging swiftdesign.co.nz [104.xxx.xxx.3] with 32 bytes of data:
Reply from 104.xxx.xxx.3: bytes=32 time=188ms TTL=48
Reply from 104.xxx.xxx.3: bytes=32 time=170ms TTL=48
Reply from 104.xxx.xxx.3: bytes=32 time=171ms TTL=48
Reply from 104.xxx.xxx.3: bytes=32 time=171ms TTL=48

Ping statistics for 104.xxx.xxx.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 170ms, Maximum = 188ms, Average = 175ms

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Tracing route to swiftdesign.co.nz [104.xxx.xxx.3]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NB604N.home [192.168.1.1]
2 64 ms 45 ms 44 ms 121-74-64-1.telstraclear.net [121.xxx.xxx.1]
3 46 ms 47 ms 46 ms 203.xxx.xxx.1
4 46 ms 46 ms 46 ms 203.xxx.xxx.251
5 46 ms 46 ms 47 ms be10-2.bgnzftc02.akl.vf.net.nz [203.xxx.xxx.41]
6 172 ms 171 ms 171 ms vodafone-new-zealand.as9500.any2ix.coresite.com [206.xxx.xxx.227]
7 184 ms 186 ms 197 ms hurricane-electric.as6939.any2ix.coresite.com [206.xxx.xxx.122]
8 174 ms 174 ms 175 ms corporate-colocation-inc.10gigabitethernet10-15.core1.lax2.he.net [64.xxx.xxx.114]
9 172 ms 172 ms 193 ms 205.xxx.xxx.38
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 171 ms 170 ms 171 ms 104.xxx.xxx.3

Trace complete.
johnpaulb-imhs1

Hello SwiftDesignNZ,

Thank you for your question regarding slow response and timeout errors. I am not seeing any major issues with your Ping, or Traceroute.

Typically, optimizing your site will address major load speed problems. When I tested your site with the free GTMetrix tool it also advises to "Enable gzip compression" and "Defer parsing of JavaScript."

Thank you,

John-Paul