Critical error

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I have a problem with Ftp. it does not allow to connect to the server, when I copy the files I find this message: mpossible to establish a connection to the server, What can I do?

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IMH Support Agent 3
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Thanks for submitting a question about the FTP connection. I would advise checking the FTP logs for a more detailed error message, or, if you're on shared hosting, contact live support for help checking those logs.