error when creating email-address

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  • Answered
Hi,

When I create an email-address, I get an error message:

http://www.bmbalance.be/cpanel
user: bebmbala
password: *******

Click on: email-account > add email-account

error message: no such file or directory


Could you take a look?

Thanks in advance!

Best regards,

Jeroen Covemaeker
To The Point
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Scott
Hello Jeroen,

Sorry to hear you are having an issue with creating an email account in your cPanel. I discovered you were missing a default folder named 'etc'. That has been recreated and I tested the ability to create ane mail address. It now works, so you can create email addresses as needed.

Kindest Regards,
Scott M