Why is my Pro service so slow to just load, and same for accessing FTP?
My site often takes 10-30 seconds to load, and FTP seems to always take that long just to upload a small PHP file.
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Replies 3
I can't tell visitors to my site to use my server's IP address instead
of my site's URL. This is not a solution. I suspect the root cause of
the problem is you have too many websites being served off of the same
server, and performance is suffering. What happened to the 2X
performance I was promised?
I apologize for any inconvenience regarding your issue. However, yo'llu need to contact our Live Support with this information as they can assist you more with account access unavailable here. I removed the traceroute info for your privacy.
I can't tell visitors to my site to use my server's IP address instead
of my site's URL. This is not a solution. I suspect the root cause of
the problem is you have too many websites being served off of the same
server, and performance is suffering. What happened to the 2X
performance I was promised?
Hello. Please contact our Live Support with authentication and an up-to-date traceroute for us to further investigate your issue. Meanwhile, I recommend using your server IP address for better FTP connectivity.
Hello. Please contact our Live Support with authentication and an up-to-date traceroute for us to further investigate your issue. Meanwhile, I recommend using your server IP address for better FTP connectivity.