Trying to install WordPress but get an error message

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"The following errors were found :


The maximum number of databases you can create has been reached, so installation cannot proceed."


When I click Wordpress install, I get this error message - but this is a new account and I have no databases.

Arn
Hello, Sorry for the problem with seeing the maximum databases reached error when trying to install WordPress. In order for us to investigate the issue, we would need to know your account user name or domain that is hosted with us. You can also contact our live technical support team to have the issue immediately reviewed. Please make sure to have your verification information. We verify with either the last 4 digits of the credit card or the Account Management Panel (AMP) password. If you have any further questions or comments, please let us know. Regards, Arnel C.