I can't login to my WHM reseller account

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I have a new reseller hosting account but every time I login to the cpanel or WHM account, it says website can't be found. Please help!
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Arn
Hello Lesterc, Sorry for the problem with logging into your WHM reseller account. In order to resolve the issue, you will need to contact our live technical support team via phone, email, chat, or Skype. Please be prepared to verify the account with either the last 4 digits of the credit card on the account or your AMP password. If you have any further questions or comments, please let us know. Regards, Arnel C.