I am unable to access my website

Avatar
  • Answered
I am unable to access my website www.muvinaya.com. The installed application prestashop is also missing.

Please advise
Avatar
Scott
Hello, Sorry to hear you are unable to access your site and PrestaShop files. When visiting the site, I see a file list page. This page only appears if there is no index file. From the view, it seems that files and folders are missing. This may be able to be corrected by restoring a backup. You will want to contact our Live Support team to see how they can assist you. Kindest Regards, Scott M