How to reconnect my site to new server?

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Inmotions changed my server, now I my oc site is not connected with new server.


I changed my config files and oc 'a backend show up correctly, but not frontend.


Customer support couldn't help, please let me know how to fix it. The ic site is public_html/shop4


Thank you for your support.

johnpaulb-imhs1
Hello,

Thank you for your question regarding reconnecting your site to a new server. When I test your site, it seems to be navigating to the new server, but the files are not listed.

Since this was due to an account migration, I recommend replying to the "Shared Account Move Complete" email and let them know your site is not resolving successfully after the move. This will reopen your ticket with live support and allow them to provide account specific assistance.

Thank you,
John-Paul