CPANEL Has Error 500

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  • Answered
We are getting the below error when opening the CPANEL

Internal Server Error

500

Can't locate base.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/cpanel /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4/x86_64-linux-64int /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/5.14.4 /opt/cpanel/perl5/514/site_lib/x86_64-linux-64int /opt/cpanel/perl5/514/site_lib) at /usr/local/cpanel/Cpanel/CPAN/Locale/Maketext/Pseudo.pm line 7.
cpsrvd/11.54.0.29 Server at secure170.inmotionhosting.com
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Arn
Hello Mssitperth, Sorry for the 500 error that you're seeing when accessing the cPanel. I logged into your cPanel using the server name and it worked with no issues. I used that path because your domain name is not currently pointed to our hosting services. The path I used was biz170.inmotionhosting.com/cpanel. You can access your cPanel from the Account Management Panel (AMP) as well. If you are still having the problem with access to cPanel, please contact our live technical support team in order to have the issue investigated further. If you have any further questions or comments, please let us know. Regards, Arnel C.