I keep getting this email: The installation of “MySQL” is out of date on the server.

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Can you assist? I'm not sure what to do about this.  Thank you!

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IMH Support Agent 2
  • Answered

Hello Krista,

Sorry for the repeated notifications that your MyQL server is out of date.  You may be seeing a notification from cPanel.  They have a publicized list of software being deprecated.  You can see it here. Typically, our servers are updated on a regular basis. If you continue to receive this message (as you're reporting here), then we recommend that you contact the live technical support team.  They have direct access to your server and work with higher level support teams to have your MySQL server updated as needed.  Keep in mind that any update will affect applications that require MySQL as a dependency.  So, make sure that your applications can use the version of MySQL updated on your server. 


We do apologize that we can't take direct action from the Support Center website. I hope this helps to answer your question. If you need further assistance, please let us know!

Kindest regards,
Arnel C.