first time Cpanel Login

  • Answered

I have purchased a reseller hosting package. I reset the cpanel password through AMP but i cannot enter into cpanel and WHM as well. Kindly help me to resolve this issue.

Hello, I'm sorry that you're having problems with logging into your cPanel or WHM interface after changing the password in AMP. If you're trying to use your domain name to log in, you will need to allow for up to 24 hours for the name to be recognized on the internet (click here for more information on domain propagation). You can use your server name in order to log in . The URL would look like this: You can find your server name by looking at the technical information provided in AMP. If you have any further questions or comments, please let us know. Regards, Arnel C.