.com vs .net

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smoke704music
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  • Answered

I asked for a .com domain with an extra .net. I only got the .net. How do I fix this to make it .com?

How would you rate the customer service you received?

Satisfaction mark by smoke704music 5 years ago

This entire process has been nothing but difficult from registration and account access to resolving of issues. 

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anonymous
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Quote from smoke704music

That requires that I pay a fee of $15.99. Why do I have to pay a fee for what originally requested?

Unfortunately, the only information I have on your situation is what you told me. Therefore, you must contact our customer service representatives directly to resolve this effectively.
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anonymous
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Hello and thanks for contacting us. You can register the domain in AMP and/or contact our Live Customer Service for additional assistance.

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smoke704music
Quote from anonymous

Hello and thanks for contacting us. You can register the domain in AMP and/or contact our Live Customer Service for additional assistance.

That requires that I pay a fee of $15.99. Why do I have to pay a fee for what originally requested?

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anonymous
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Quote from smoke704music

That requires that I pay a fee of $15.99. Why do I have to pay a fee for what originally requested?

Unfortunately, the only information I have on your situation is what you told me. Therefore, you must contact our customer service representatives directly to resolve this effectively.