Abantecart SEO not working

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I'm trying to turn on SEO in Abentecart, but it's not working. The instructions for ensuring it's working are:

# 1. To use URL Aliases you need to be running apache with mod_rewrite enabled.

# 2. In your abantecart main directory rename file htaccess.txt to .htaccess

# 3. Edit file .htaccess. If abantecart is installed in yourdomain/ subfolder change configuration line RewriteBase / to RewriteBase /subfolder/.
# Example: yourdomain.com/store use RewriteBase /store/
# Important to have / at the end of the line.

# 4. if htaccess and mode_rewrite still does not works - check and set apache2 webserver directive AllowOverride All for your virtual hosts

From searching through the support center, it seems that #1 is taken care of.

#2 and #3 I did on my end.

So, that leaves #4. I'm not sure if this is something that I can configure, or if it's something on the backend I don't have access to.

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Scott
Hello,

Sorry to hear your AbanteCart SEO is not working. Definitely ensure that all the instructions are followed. I can assure you that the mod_rewrite and AllowOverride ALL is enabled by default on our servers. This is done to allow our customers to be able to modify things such as this. Although we to not have much experience with Abante Cart, we are willing to help with any specific questions you may have.

Kindest Regards,
Scott M