Attachment document will not upload.

Avatar
  • Answered
Have used attachment function in the past with no problem. Today, 3 attempts to upload a small word doc failed.

Suggestions?
Avatar
Arn
Hello,

Sorry for the problems with uploading the document. You may want to compress the file to change its extension and then see if it comes through. Are you getting any particular error message? What kind of email client were you using to upload the document? Provide us more information in terms of the issue including the email address being used and we can investigate further.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.