Prestashop 1.6.1.3 uploading files problem

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Since someone hack my server files, prestashop is unable to upload files, showing errors like:

017.jpg : Image format not recognized, allowed formats are: .gif, .jpg, .png

I followed this guide:
https://www.prestashop.com/forums/topic/335789-solved-solution-image-format-not-recognized-allowed-formats-are-gif-jpg-png/

and the show this:

017.jpg : Error while uploading image; please change your server's settings. (Error code: Missing temporary folder)

Before attack prestashop works perfectly, I think some root files on my server was deleted.

Please any idea?
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IMH Support Agent 5
Hello,

Thank you for contacting us about file upload error in Prestashop. It's possible that Prestashop is actually missing one of its core files. After the attack did you reinstall Prestashop?

Best,
Christopher M