How seamless is it to migrate an entire website to inmotion (what downtime can be expected for my users) if I am considering switching?

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Nyx
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I am currently considering switching to inmotion. I have a website that has a few databases (custom and media wiki). The old host has cpanel too so I can grab a full website backup, and the package between the old host an inmotion is basically the same (4GB ram vps with cpanel and root access). I am negotiating pricing with the old host, but I want to know how inconvenient for my users it would be to switch before I refuse any offers. If there would be any downtime, and how much, what I can do if anything to reduce it, etc?

Inmotion really appeals to me, and I am a technical user so dealing with linux or config changes don't scare me, but I don't have the time or stress capacity to deal with a long drawn out process right now. Any information on this would be appreciated! Thanks :)


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IMH Support Agent 1
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Hello Nyx,

Thank you for contacting us about migrating a website to InMotion. It is seamless and should not result in any downtime. While we do try to complete all site move requests in a timely manner, unfortunately, due to the number of move requests we receive it can be up to 14 days to complete. Although, it is usually much faster. Read more in our full article on how to ensure a successful website transfer.

Thank you,

John-Paul

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DangMe

Total downtime is anywhere from a few minutes (mine was literally instantaneous - and I don't know why) up to 24 hours. The site itself isn't the issue (you'll get it set up and tested in advance), it's the DNS finding your new home.

https://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/complete-guide-to-dns-records/

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Nyx
Quote from DangMe

Total downtime is anywhere from a few minutes (mine was literally instantaneous - and I don't know why) up to 24 hours. The site itself isn't the issue (you'll get it set up and tested in advance), it's the DNS finding your new home.

https://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/complete-guide-to-dns-records/

Thanks for the response! I am aware the DNS propogation would be a big factor, but I suppose I am asking more about if it will be a long process for inmotion staff to get all the other stuff plugged in on their side (what you indicated must be set up and tested in advance). What I want to know is how long or difficult that set up and testing in advance can be expected to be?

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IMH Support Agent 1
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  • Answered

Hello Nyx,

Thank you for contacting us about migrating a website to InMotion. It is seamless and should not result in any downtime. While we do try to complete all site move requests in a timely manner, unfortunately, due to the number of move requests we receive it can be up to 14 days to complete. Although, it is usually much faster. Read more in our full article on how to ensure a successful website transfer.

Thank you,

John-Paul

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anonymous
Quote from Nyx

Thanks for the response! I am aware the DNS propogation would be a big factor, but I suppose I am asking more about if it will be a long process for inmotion staff to get all the other stuff plugged in on their side (what you indicated must be set up and tested in advance). What I want to know is how long or difficult that set up and testing in advance can be expected to be?

Hello.

Thanks for posting your question regarding the difficulty and length of time expected for a website transfer. Each transfer is unique in its own way. However, we try to simplify the process with our dedicated website transfer team. You can learn more about this service and what to expect in our guide Request a Website Transfer in AMP. I hope this helps!

Sincerely,

Carlos D.