ip-adress for my hosting

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Hi, guys! I paid white ip-adreess for my hosting on Friday, but in my subscriptions this option in pending, but my money deducted from my debit card :)
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Arn
Hello Lev,

Apologies for the problems with receiving your IP address. I went ahead and submitted a support ticket (#2529542) to have that completed for you. You should see an email response to that issue within the next 24 hours. If you have any further questions or comments, please let us know.

Regards,
Arnel C.