My Prestashop website is not showing

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I haven't been on my prestashop website for a while and when I went in to check it out nothing displayed. The url is www.belautribe.com. I can access the dashboard. The Inmotion support team did say to try to upgrade the PHP version, that didn't work. They also tried to reset a few things but still nothing. I also tried following this https://www.inmotionhosting.com/support/prestashop-16/blank-screen?tsrc=aaq but also nothing. Can somebody please help me figure this out? Thank you.

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anonymous

Hello mj.ajimine84,

Thank you for your question. Have you tried reverting the website back to its default theme? Also have you tried to enable the debug mode within your dashboard. This will provide any errors that could be useful to resolve the problem at hand.

Best Regards,

TJ Edens