Can't publish (send files via FTP) from Webplus X8

  • Answered
Webplus X8 has is asking for an FTP address, and also a folder name, in order to publish my website. I've tried various things, but I need help getting the right info in the boxes. Thanks!
Hello, Sorry for the problems with publishing your website through Webplus8. I would suggest looking at the FTP settings in this tutorial. The cPanel user name and password are also the credentials for the master FTP account based on your domain name. The location for publishing depends on where you're trying to publish to. If you're using the primary domain (the default site), then the location (by default) would be the PUBLIC_HTML folder. If you're domain is not pointing to our hosting service already, then you should be able to use the server name like this: Then you would need to use your cPanel credentials for the user name and password. I hope this helps to answer your question, please let us know if you require any further assistance. Regards, Arnel C.