Language problem when sending arabic e-mail

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when i compose an e-mail in arabic language, it will be received with unkown character ( قمنا بانشاء)
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johnpaulb-imhs1
Hello alimedl, Thank you for contacting us about a character issue when sending emails in arabic. We are happy to help, but will need some additional information. What type of email client are you using? For example, are you using Webmail, Outlook, MacMail, Thunderbird, etc? Let us know if you have any further questions. Thank you, John-Paul