Can't login to my zen cart website

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I'm able to get into the Cpanel but can't get into the zen cart website to change pictures or descriptions and recommendations?
Thank you
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johnpaulb-imhs1

Hello Ricky,

Thank you for contacting us about logging into ZenCart. If you are unable to login to ZenCart, resetting your password may help.

If you are getting errors, please provide the full error message, and any additional information to help us replicate and test the issue.

If you have any further questions, feel free to post them below.

Thank you,

John-Paul