Saving modules new theme

  • Answered

In the past, when I change themes, upon uploads I sometimes lose some of the modules I still want to keep, modules that I paid for and serve a general purpose not associated with the new theme. How do I insure that modules I still need are kept?


Hello Bruce,

Sorry to hear you are having issues with the modules. That is a strange incident and certainly should not be happening. I did find one instance of this occurring on the PrestaShop forums but a resolution was not confirmed.

Do you have specific modules/theme examples? Are any of them non-paid modules that we could test? Do you mean they simply do not show in the modules list anymore?

I assume you have a repository where you place your purchased modules/themes somewhere on your computer. Have you tried re-uploading the modules after they disappear? Did that help or were there errors when that was done?

Kindest Regards,
Scott M