How do I get to the code files

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I've been told that in order to find the code of my faulty website the new dev needs to get it from the server. I would like to know whether this is a fact and whether is a difficult task.

Thanks, Lavinia
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johnpaulb-imhs1
Hello Lavinia, Thank you for your question about accessing the files. You can access and view your files using the File Manager in cPanel. We also have a helpful guide on Giving your developer or designer account access. If you have any further questions, feel free to post them below. Thank you, John-Paul