I just tried setting my password for the first time and it errored out. I cannot access my account.

Avatar
  • updated
  • Answered
Avatar
anonymous
  • Answered

Hello Tyler,

Thanks for posting your question regarding access to your account. I'm sorry to see that you received an error while setting your password for the first time. I recommend you contact our live Technical Support for assistance with your account. The public forum is not a secure place to exchange the details needed to troubleshoot your account. Please note, to discuss account specific details when you contact our live Technical Support, you will need to verify your account. Then, Technical Support will be able to assist you privately.

I hope this helps!

Sincerely,

Carlos D.