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Answered

How Can I Store My Sent Emails to My Sent Mailbox?

paulina.ponce 4 weeks ago in Technical Support / Email updated by Carlos D (Content Marketing Coordinator) 4 weeks ago 1

Hi. My sent messages are not being stored in the SENT mailbox. What can i do to find and store this messages?

Answered

Hello.

Thanks for posting your question regarding the issue with your sent email messages not being saved to your sent mailbox. If you are sending email from the server using Webmail, then the messages should automatically be added to the Sent folder on the server.

If you are sending your emails through an application on another device, then you may need to configure the settings to save the messages to the Sent folder. For instance, if you are using Mac Mail, I know you have to specify the folder on the server.

If you need further assistance, please reply back with the device you are using to send emails. Additionally, if you are a customer of InMotion Hosting, you can always contact our live Technical Support for further assistance.

I hope this helps!

Sincerely,

Carlos D.