payment with transfer bank -error 500 server

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error 500 server prestashop 1.6

Category: Prestashop 15

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2014-10-19 7:08 am EST

Hits: 5

I have a problem with my site,when do I make payment with when do I make payment by bank transfer me the following errorI also changed the write permissions on the file from 644 to 755 I also did debug if you want I can send you the file


Can't load Order status
at line 174 in file classes/PaymentModule.php

169. $order_status = new OrderState((int)$id_order_state, (int)$this->context->language->id);
170. if (!Validate::isLoadedObject($order_status))
171. {
172. PrestaShopLogger::addLog('PaymentModule::validateOrder - Order Status cannot be loaded', 3, null, 'Cart', (int)$id_cart, true);
173. throw new PrestaShopException('Can\'t load Order status');
174. }
176. if (!$this->active)
177. {
178. PrestaShopLogger::addLog('PaymentModule::validateOrder - Module is not active', 3, null, 'Cart', (int)$id_cart, true);

•PaymentModuleCore->validateOrder - [line 64 - modules/bankwire/controllers/front/validation.php] - [9 Arguments]

•BankwireValidationModuleFrontController->postProcess - [line 171 - classes/controller/Controller.php]

•ControllerCore->run - [line 373 - classes/Dispatcher.php]

•DispatcherCore->dispatch - [line 28 - index.php]

can you help me?
sorry for my english
I speak little
thanks to all
Hello Dsufficio,

Sorry for the problems. We do need a little more specific information. Please provide us the exact steps you're taking when you're getting the error. We also need the exact version of 1.6 that you are using. Currently, the official release is 1.6.09, but we're not sure what version you are using. Also, if you are using any plugins that affect orders, it would help if you could let us know if you are using any.

Please provide us this information and we can investigate the issue further.

Arnel C.