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Could not connect to server

InMotionFans 6 years ago in FTP & File Management / Cyberduck 0
When ever i try to connect with Filezilla I get the Could not connect to server error. What am I doing wrong?
Hello, Sorry for the problem you're having with FileZilla. It's difficult to determine why you're getting the error since you have given us very little specific information. I tested with a test user and the only we got it working was with a password reset. If you are using the cPanel user name and you're getting the same problem, then you may need to have the cPanel password reset. If that doesn't help, then contact the live technical support center via phone/chat/email, and they can reset for you immediately. Apologies gain for the trouble. If you have any further questions, please let us know. Regards, Arnel C.