Error related to ioncube

Avatar
  • Answered
Hello,

I wanted to get into my admin dashboard today but got this message :

Site error: the file /home/lathai5/public_html/wp-content/plugins/seo-alrp/php/admin/registration.php requires the ionCube PHP Loader ioncube_loader_lin_5.4.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

Could you update the php.ini ?

Thanks
Avatar
Scott
Hello, You should have a php.ini file in your account. This is typically in public_html directory. If it is not, you will need to contact Live Support in order to have them give you one. Once there, you are able to edit the php.ini file for any changes you need. From there, simply update the following line:
zend_extension="/usr/local/IonCube/ioncube_loader_lin_5.3.so"
to
zend_extension="/usr/local/IonCube/ioncube_loader_lin_5.4.so"
If that line does not exist, simply add the second one (5.4) above to the file. Kindest Regards, Scott M