0
Answered

I accidentally deleted module - need to restore it

InMotionFans 6 years ago in Ecommerce / PrestaShop 0
I accidentally deleted the "image slider for your homepage" on prestashop. I called your tech support and they restored some of the original files from the prestashop website but the image slider is creating errors on the back end as a result of the restoration. How do I get it back up and running without having to go back to the previously saved version?
Hello Ayeshaadamjee, I found this homepage image slider module for Prestashop. Please check it out and see if it will fit your needs. I also recommend keeping backups of your website in the future. Best Regards, TJ Edens
Hello Ayeshaadamjee,

Are you using the default prestashop slider module or a 3rd party plugin module? Can you provide us the full errors you are seeing? Do you have any backup copies of your website?

Best Regards,
TJ Edens
Hello,

Thank you for your question. We are happy to help, but will need some additional information to help troubleshoot the problem.

Are you using the built-in slider, or a 3rd party one? Is it compatible with the version of PrestaShop you are running? Have you tried re-installing the slider module?

What are the full errors are you getting in the back end?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul