My site is super slow

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Hi,

I have site that I hosting with you account.

My site is Super slow , my WordPress site Service  is fast and build with optimized way but the hosting is super slow.

please fix it asap

Duplicates 10
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I have a drupal 7 site and I've checked all forum's recomendations to improve performance.
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2) I'm using boost module (http://drupal.org/project/boost)
3) I'm using APC to improve PHP cache
4) I'm using CloudFlare CDN (http://www.cloudflare.com)

Even with this improvements my site is still slow?
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Hi,

I recently bought a hosting plan from inmotion, I was initially happy with the speed but since a couple of days my website is slow to respond. What can be done about this as I will be posting a lot of ads about my website and thus hope to generate traffic. I can't allow for a user to come in and witness a slow website.

Regards,
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Hi,

I have a few addon domains hosting via my inmotion hosting account, including happybonsai and kilofly. I have built a shop in happybonsai - http://www.shop.happybonsai.com/ and I am currently building another one in kilofly - http://www.shop.kilofly.com

Happy Bonsai Shop has been running for over a year, and the loading speed is ok. However, Kilofly Shop, which has just been built and is about to launch, is loading very slowly.

What is the factor that affect the difference in performance and loading speed of these 2 sites? And is there anything I can do to improve the loading speed of Kilofly Shop (http://www.shop.kilofly.com)?

Thank you for your time!
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Hi, I recently installed a wordpress blog using Fantastico Deluxe and am in the beginning phase of reformatting. I've established a mySQL database for this blog and all is up and running fine - except for the blog's load times.

The load times for the blog are horrendous, sometimes taking upward of 10 seconds to load fully - and this is without any posts on the index page so far.

My site is http://www.highdotstudios.com/blog

I've enable WP Super-Cache as well as WP Minify to aid in pushing cached versions of the blog to my visitors but the initial visit is still taking way too long.

Could it be my current theme is too resource heavy or maybe the database is too slow?

If anyone can offer any guidance or tips I would really appreciate it.

Thanks.
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Website is Slow

Hello,


Our website keeps getting slower and slower and the developer who has been helping with the site says that it has something to do with our hosting.


Can you please look into this for us and see if there is anything you can see or do to speed things up?


Thanks in advance!

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Tim S.

Hi habitat2050,

Thanks for posting your question. I'm sorry you are having issues with load times. I have loaded the link that you have provided and it loaded without delay for me. I would suggest doing a ping/ traceroute test to determine if there's any latency in your routing. Here's a link with instructions on how to perform those tests:

How to run a ping and traceroute test

Once you have ran the tests, our support department will need to review them further. To do so, use the ticket portal in AMP to submit a ticket.

If you need further assistance please feel free to contact us.

Thank you!

Tim S.

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BradM
Hi habitat2050, I just wanted to touch base to see if you've been able to make any progress on this issue? Which pages specifically are slow? You stated that your website is highdotstudios.com/blog. Is your entire site loading slowly for you, or is it only certain pages? If certain pages, which ones? Try testing the default theme A common troubleshooting step with WordPress is to switch to the default theme and test again. Please try changing to the default WordPress theme, and let us know if this resolves the slow issues. If it does, then it may be a problem with the theme you are using. Try disabling any plugins Another common reason for slow WordPress sites is a bad plugin. You may want to disable all your plugins to see if one of them are causing the issue. If disabling the plugins resolves the issue, enable them one by one again until you find the one that causes the issue. Flickr API I also noticed that http://www.highdotstudios.com/portfolio/gallery.php has quite a few images loading on it, and from my status bar I see that it is waiting on a response from api.flickr.com. If this is the page with the issue, the numerous calls to flickr may be apart of the problem. Connection issues / latency As Tim mentioned, the site was (and still is) loading rather quickly for us. If you're still having the problem, it could be with a connection issue. Running a ping and traceroute test is the best way to diagnose any connection issues. As you can see, there can be numerous items that can be causing the problem. I hope we've been able to point you in the right direction. Feel free to post in the comments with any additional information and we'll be more than happy to assist. Thanks, - Brad
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Scott
Hello visittemplarios,

In looking at the timeline of a connection with your site, there are 63 different calls made to bring the site up. There are two calls to the pt-pt folder that take upwards of 26 seconds together. The next longest call times are with the loading of the images for the slideshow.

You can use online tools to help find timelines like these as well as suggestions to increase your site speed. One such website is Gtmetrix.com

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M
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Scott
Hello redbeanrealty, In testing the site I am seeing load times in the 3 second range. While not super fast, it is not too slow. What timeframes are you seeing when visiting the site? Also, I see you are on a VPS. What type of changes, if any, have you made recently? Lastly, you may want to have your developer check your site on a third party efficiency evaluation tool, such as GTMetrix.com. This can be very helpful for finding areas of improvement to speed up your site. I have included the tools evaluation of your site here for reference. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you. Best Regards, Scott M
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jamesr
Thank you for your question SandyW! Sorry to hear about the performance problem with your second site. Usually when one site is working fine and another site is slow on the same server, its due to some optimization issues. To see how your website performs please visit gtmetrix.com. The following url is a direct link to your sites performance. http://gtmetrix.com/reports/www.shop.kilofly.com/e0ionQnk Here is a link to our general articles on optimizing a website. Best Regards James R
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johnpaulb-imhs1

Hello Tabish,

Thank you for your question. I performed a performance scan on your website, and it got a low score. I have emailed you a link to this scan so you can review the coding recommendations.

Here is a link to another helpful article in our support center titled "Why is my server slow / how do I run a ping and tracert test?"

Also, in a shared hosting environment, you can be affected by other users, similar to living in an apartment complex. Typically, if someone is abusing the server's resources they are dealt with quickly by the System Administrators.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:

Ticket:  Using the ticket portal in AMP

Phone: 757-416-6575 (Intl.)

&

Chat (there is a link on the top right).

Thank you,

-John-Paul

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IMH Support Agent 3
  • Answered

GTMetrix recommends serving images at desired resolution and compressing larger images. Resizing images via CSS and serving larger images causes higher server load. This is not something we can help with directly since it involves changing your images and site code. There are WordPress plugins that can help with image compression as well.

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anonymous
  • Answered

Hello and sorry about your issue. General ways to improve your website performance include Cloudflare, Gzip compression in your .htaccess file, and optimization plugins if you're using a CMS such as OpenCart and WordPress. If you provide more specific information, we'll be happy to assist more.